WAYDEM — Privacy Policy

We collect only the information necessary for the operation of the website, usage statistics, and payment processing when applicable.

1.1. Data you provide

Depending on how you use the website, we may collect:

• Name and email (for example, when creating an account or contacting us);
• Information related to your account and the campaigns you create (if applicable);
• Other information you voluntarily provide in forms on the website.

1.2. Data collected automatically (analytics)

With your consent, we use Vercel Analytics and Vercel Speed Insights to understand how the website is used and improve performance. These services collect:

• Pages visited and actions taken on the website;
• Date and time of access;
• Browser type and operating system;
• Technical performance information (page load times, errors, etc.).

This data is collected only if you accept cookies when prompted. Vercel Analytics is privacy-focused and does not use third-party cookies, cross-site tracking, or fingerprinting. Data is aggregated and anonymized whenever possible.

1.3. Payment data

When you make a payment, card details and other sensitive payment information are processed directly by our payment partner, Stripe.

We do not store the full number of your credit or debit card on our servers. We receive from Stripe only the information needed to identify the transaction, such as:

• Customer ID on Stripe;
• Subscription or charge ID;
• Payment status;
• Plan and amount billed.

We use the collected data to:

• Usage statistics: understand how the website is used, measure traffic and performance, and improve features;
• Service operation: create, manage, and maintain your account, campaigns, and other website features;
• Payments: process charges, subscriptions, and issue receipts through Stripe;
• Security: prevent fraud, abuse, and suspicious activity on the website;
• Communication: send notifications related to your account, campaigns, service updates, or security matters.

We do not use your personal data for data-selling practices or commercial profiling for third parties.

2.1. Legal basis for processing

Under the General Data Protection Regulation (GDPR), we rely on the following legal bases to process your personal data:

• Contractual necessity: We process your account information (name, email) and payment data to provide the services you have requested and to fulfill our contractual obligations to you;
• Consent: We process analytics and performance data only with your explicit consent, which you can grant or withdraw at any time through the cookie banner or Settings page;
• Legitimate interest: We process certain data to protect the security of our website and prevent fraud, abuse, or unauthorized access;
• Legal obligation: We may retain payment records and transaction data as required by applicable tax and financial regulations.

We do not sell, rent, or trade your personal data with third parties for marketing purposes.

We may share your data only with service providers that help us operate the website, always to the minimum extent necessary for the execution of their services. These include:

3.1. Supabase

We use Supabase for data storage, authentication, and database infrastructure. This means:

• Account, campaign, and analytics data may be stored on Supabase servers;
• Supabase acts as an infrastructure provider and processes this data on our behalf.

3.2. Stripe

We use Stripe to process payments. This means:

• Payment and billing data is sent to Stripe securely;
• Stripe may store and process this data to enable the transaction, fulfill legal obligations, and prevent fraud.

3.3. Vercel (Analytics and Hosting)

We use Vercel for website hosting and analytics services. With your consent, Vercel Analytics and Speed Insights collect anonymized, aggregated usage data to help us improve site performance. Vercel does not use third-party cookies or cross-site tracking.

3.4. Other providers

We may occasionally use other third-party services, such as email delivery services. In all cases, we seek to work only with companies that have strong security and privacy practices.

We use cookies strictly for essential functionality and, with your consent, for analytics and performance monitoring. We do not use marketing, advertising, or tracking cookies.

Essential cookies (always active):

• Keep you logged in on the website;
• Remember your cookie consent preference;

Analytics cookies (require your consent):

• Measure page views and site performance;
• Help us understand how users navigate the website.

You can change your cookie preference at any time in the Settings page. You can also configure your browser to block cookies, but this may affect some features of the website.

We keep your data for as long as necessary to:

• Provide the service and keep your account active;
• Comply with legal and tax obligations;
• Resolve disputes and ensure the security of the platform.

When the data is no longer needed, we may delete it or anonymize it so it can no longer be associated with you.

Depending on the laws that apply to you, you may have rights such as:

• Accessing the personal data we hold about you;
• Correcting incomplete, inaccurate, or outdated data;
• Requesting the deletion of data that is no longer necessary;
• Revoking consent where processing is based on consent.

If you want to exercise any of these rights or have questions about your data, please contact us at: julio@waydem.com.

We adopt technical and organizational measures to protect your data against unauthorized access, loss, misuse, or improper alteration.

However, no system is completely immune to risks. Therefore, we recommend that you also adopt good security practices, such as keeping strong passwords and not sharing them with third parties.

Our service providers, such as Supabase and Stripe, may store and process data on servers located outside your country.

When this happens, we seek to work with companies that adopt adequate security and data protection standards and that have appropriate legal mechanisms in place for international transfers.

We may update this Privacy Policy from time to time to reflect changes in our service or in applicable laws.

When this happens, we will publish the new version on our website and update the “Last updated” date at the top of this page. In the case of significant changes, we may notify you by email or through notices on the website.

If you have any questions about this Privacy Policy, how your data is handled, or if you want to exercise your rights, please contact us:

• Email: julio@waydem.com

If you need a version of this policy specifically adapted to the laws of a particular country (such as GDPR, LGPD, or others), we recommend also consulting a qualified legal professional.